Privacy Policy
This Privacy Policy explains how SkillmaxX Academy collects, uses, stores, shares, and protects personal data across our website, courses, learning platforms, communications, and related services.
Privacy questions?
For urgent support, you can also call or WhatsApp +91 9818478573.
- Effective Date
- 03 July 2026
- Website
- www.skillmaxx-academy.com
- info@skillmaxx.org
- Phone / WhatsApp
- 9818478573
- Address
- E 2079, Palam Vihar, Gurgaon, Haryana 122017, India
1. Introduction
SkillmaxX Academy respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how SkillmaxX Academy collects, uses, stores, shares, and protects personal data when you visit our website, enquire about our courses, register for a program, attend online or offline classes, use our learning resources, participate in assessments, or communicate with us through email, phone, WhatsApp, forms, social media, learning platforms, or other channels.
By using our website, submitting an enquiry, registering for a course, attending a class, or using our services, you agree to the practices described in this Privacy Policy.
2. Who We Are
SkillmaxX Academy is an education and training academy focused on AI, productivity, data analysis, automation, full-stack development, AI tools, and future skills.
Our programs may include classroom training, live online sessions, workshops, recorded learning resources, assignments, assessments, projects, certificates, mentoring, career guidance, and access to digital learning platforms or third-party tools.
For the purpose of this Privacy Policy, "SkillmaxX Academy", "we", "us", or "our" refers to SkillmaxX Academy and its authorised representatives.
3. Information We Collect
We may collect the following types of information.
3.1 Information You Provide Directly
This may include:
- Full name
- Email address
- Phone number / WhatsApp number
- City, state, country, or address
- Educational background
- Professional background
- Course interests
- Batch preference
- Payment details or transaction references
- Messages, enquiries, feedback, support requests, or testimonials
- Assignment submissions, project files, quiz answers, and assessment responses
- Resume, LinkedIn profile, GitHub profile, portfolio links, or career-related details if you voluntarily share them
- Parent/guardian details where the learner is a minor
- Company/institution details for corporate or institutional training
3.2 Information Collected Automatically
When you visit our website or use our digital platforms, we may collect:
- IP address
- Device type
- Browser type
- Operating system
- Pages visited
- Time spent on the website
- Referring website or campaign source
- Cookies and similar tracking data
- Approximate location derived from IP address
- Form submission metadata
- Login, access, and usage logs
3.3 Learning and Performance Data
When you join a course or program, we may collect:
- Attendance records
- Course progress
- Assignment completion
- Quiz and test scores
- Project submissions
- Feedback from instructors or mentors
- Certificate eligibility status
- Learning analytics and performance trends
- Doubt-resolution history or support interactions
3.4 Payment Information
We may collect payment-related information such as:
- Course fee amount
- Payment status
- Payment mode
- Transaction ID
- Invoice details
- Refund request details
We do not intentionally store full card numbers, CVV, UPI PINs, net-banking passwords, or other sensitive payment credentials. Payments may be processed through banks, UPI providers, payment gateways, or other authorised payment service providers, whose own terms and privacy policies may apply.
3.5 Photos, Videos, and Recordings
For online or offline classes, events, workshops, webinars, demos, or marketing activities, we may record sessions or capture photos/videos. These may be used for:
- Providing recordings to enrolled learners
- Quality improvement
- Internal training
- Attendance or academic review
- Promotional content, only where appropriate consent has been obtained
If you do not want to be photographed, recorded, or featured in promotional material, please inform us in writing.
4. How We Use Your Information
We may use your information for the following purposes:
- To respond to enquiries
- To process course registrations
- To provide course access, training, mentoring, assignments, and assessments
- To manage batches, attendance, projects, certificates, and learner progress
- To send class schedules, reminders, updates, payment confirmations, and administrative messages
- To provide customer support
- To issue invoices, receipts, certificates, or completion records
- To improve course quality, curriculum, teaching methods, and learner experience
- To personalise course recommendations
- To communicate offers, events, workshops, or new programs, where permitted
- To prevent fraud, misuse, unauthorised access, or academic misconduct
- To comply with legal, tax, accounting, regulatory, or law-enforcement requirements
- To protect the rights, safety, property, and security of SkillmaxX Academy, learners, instructors, and other users
5. Use of AI Tools and Learning Technologies
SkillmaxX Academy teaches and may use AI tools, automation tools, coding tools, analytics tools, learning platforms, and productivity tools as part of its educational programs.
Depending on the course, learners may be introduced to tools such as AI chatbots, coding assistants, data-analysis tools, automation platforms, cloud platforms, spreadsheet tools, presentation tools, and other third-party software.
You understand that:
- Third-party AI tools and platforms may have their own terms, privacy policies, data-retention rules, and usage limits.
- You should not upload confidential, sensitive, proprietary, personal, client, employer, or third-party data into AI tools unless you have permission and understand the risks.
- AI-generated output may be inaccurate, incomplete, biased, outdated, or unsuitable for direct use.
- SkillmaxX Academy may use AI-assisted tools for teaching support, content preparation, learner support, administrative efficiency, analytics, or feedback, but we aim to use them responsibly and with human oversight where appropriate.
- Learners are responsible for reviewing and validating AI-generated work before using it in assignments, projects, business, employment, or public settings.
6. Sharing of Information
We do not sell your personal data.
We may share your information only where necessary with:
- Instructors, mentors, teaching assistants, and academic staff
- Administrative and support teams
- Payment gateways, banks, UPI providers, and accounting service providers
- Email, SMS, WhatsApp, CRM, LMS, analytics, hosting, cloud, and software providers
- Certificate, badge, or credentialing service providers
- Corporate clients, schools, institutions, or training sponsors, where your course is sponsored or managed by them
- Legal, tax, audit, regulatory, or government authorities, where required by law
- Professional advisors, consultants, or service providers who support our operations
Where a company, school, college, institution, employer, or sponsor enrolls learners in a SkillmaxX Academy program, we may share attendance, progress, completion, assessment, and participation data with that organisation.
7. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics scripts, and similar technologies to:
- Improve website functionality
- Remember preferences
- Analyse website performance
- Understand visitor behaviour
- Measure marketing campaigns
- Improve user experience
You may disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
8. Marketing Communications
We may send you emails, calls, SMS, WhatsApp messages, or other communications about:
- Course enquiries
- Batch schedules
- Offers and discounts
- New programs
- Workshops and events
- Learning resources
- Admission or payment reminders
You can opt out of promotional communications by contacting us at info@skillmaxx.org. Even after opting out of marketing messages, we may still send important transactional or administrative messages related to your course, payment, certificate, account, or legal obligations.
9. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including:
- Providing training services
- Maintaining academic records
- Issuing certificates
- Resolving disputes
- Handling refunds or support requests
- Complying with legal, tax, accounting, and regulatory requirements
- Preventing fraud or misuse
Course records, payment records, invoices, certificates, attendance, and compliance-related data may be retained for longer periods where required for legal, academic, audit, or business purposes.
10. Security
We take reasonable administrative, technical, and organisational measures to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure.
These measures may include access controls, password-protected systems, secure hosting, SSL-enabled websites, limited staff access, regular review of service providers, and internal data-handling practices.
However, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your account credentials, email account, device, and passwords safe.
11. Your Rights and Choices
Subject to applicable law, you may request to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Update your personal details
- Withdraw consent where processing is based on consent
- Request deletion of personal data, subject to legal, contractual, academic, tax, or legitimate retention requirements
- Opt out of marketing communications
- Raise a privacy-related grievance
To exercise these rights, please contact us at info@skillmaxx.org.
We may need to verify your identity before fulfilling certain requests. We may be unable to delete information that we are legally or contractually required to retain.
12. Children and Minors
SkillmaxX Academy may offer courses for students, including school and college learners. If a learner is under 18 years of age, registration, payment, or participation may require consent or involvement of a parent, guardian, school, or authorised institution.
Parents or guardians may contact us to review, correct, or raise concerns about the personal data of a minor learner.
13. Third-Party Links and Tools
Our website, courses, or learning resources may contain links to third-party websites, tools, platforms, software, or services.
We are not responsible for the privacy practices, content, security, pricing, availability, or policies of third-party websites or tools. You should review their terms and privacy policies before using them.
14. User-Generated Content
If you participate in discussions, forums, groups, WhatsApp communities, class chats, project showcases, events, or public learning communities, please avoid sharing personal, confidential, sensitive, or third-party information.
Information you voluntarily share in group settings may be visible to other learners, instructors, mentors, or participants.
15. International Transfers
Some of our technology, cloud, communication, payment, analytics, AI, or learning service providers may store or process data outside India.
Where such transfer occurs, we aim to use service providers that follow reasonable security and data-protection practices.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.
Your continued use of our website, courses, or services after an update means you accept the revised Privacy Policy.
17. Contact and Grievance Redressal
For privacy questions, data requests, complaints, or grievances, please contact:
- Grievance Contact: SkillmaxX Academy
- Email: info@skillmaxx.org
- Phone / WhatsApp: 9818478573
- Address: E 2079, Palam Vihar, Gurgaon, Haryana 122017, India
We will aim to respond to privacy-related grievances within a reasonable time and in accordance with applicable law.